Refund policy

All sales are final. We do not offer refunds, returns, or exchanges.

However, in rare cases, refunds or exchanges may be granted at our sole discretion. To request consideration, please contact us at los.brothersbrand@gmail.com or through our Contact Us page.

Damaged or Incorrect Items

Customers must inspect their order upon delivery.

If your item arrives damaged, defective, or incorrect, you must contact us within 3 days of delivery. Your request must include:

• Your order number
• Clear photos of the item
• A brief description of the issue

Failure to report an issue within 3 days of delivery will result in the claim being denied. After this period, the item will be considered accepted and the responsibility of the customer.