Terms of service

OVERVIEW

This website is operated by LosBrothersBrand. Throughout the site, the terms “we,” “us,” and “our” refer to LosBrothersBrand.

By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms apply to all users, including browsers, customers, and purchasers.

If you do not agree to these Terms, you may not access or use our website or Services.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website constitutes acceptance of any changes.

SECTION 1 — ELIGIBILITY

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or have permission from a parent or guardian.

You may not use our products or Services for any unlawful or unauthorized purpose.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, for any reason.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from LosBrothersBrand.

SECTION 3 — PRODUCT INFORMATION

We strive to display product images and details as accurately as possible. However, we do not guarantee that your device will accurately display colors or finishes.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

SECTION 4 — ORDERS & BILLING

We reserve the right to refuse or cancel any order at our sole discretion.

We may limit or cancel quantities purchased per person, household, or order if we believe an order is fraudulent, abusive, or reseller-related.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 5 — SHIPPING

All orders require 7–14 business days for processing and shipping.

Once your order ships, you will receive a confirmation email with tracking information.

After shipment, responsibility for delivery transfers to the shipping carrier.

LosBrothersBrand is not responsible for:

Lost packages
Stolen packages
Delayed deliveries
Packages marked as “delivered” by the carrier

All delivery disputes must be handled directly with the shipping carrier.

SECTION 6 — REFUNDS & RETURNS

All sales are final.

We do not offer refunds, returns, or exchanges.

In rare cases, refunds or exchanges may be granted at our sole discretion.

Claims for damaged, defective, or incorrect items must be submitted within 3 days of delivery and must include:

Order number
Clear photos of the issue
Description of the problem

Claims submitted after 3 days will not be accepted.

SECTION 7 — THIRD-PARTY SERVICES

We may use third-party tools or services (including Shopify and payment processors). We are not responsible for the actions, content, or policies of third-party providers.

SECTION 8 — PROHIBITED USE

You are prohibited from using the site or its content:

For unlawful purposes
To violate any laws or regulations
To infringe upon intellectual property rights
To attempt fraud, hacking, or interference with the site
To scrape, resell, or exploit our Services without permission

We reserve the right to terminate access for any violation.

SECTION 9 — LIABILITY LIMITATION

LosBrothersBrand does not guarantee uninterrupted or error-free use of the website.

All products and Services are provided “as is” and “as available.”

We are not liable for any indirect, incidental, or consequential damages arising from use of our products or Services.

SECTION 10 — INDEMNIFICATION

You agree to indemnify and hold harmless LosBrothersBrand from any claims, damages, or legal fees arising from your violation of these Terms or misuse of our Services.

SECTION 11 — TERMINATION

We reserve the right to terminate or restrict access to our Services at any time without notice if we determine a violation of these Terms has occurred.