Shipping policy
Please allow 7–14 business days for order processing and shipping.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates will be provided by the shipping carrier as the package moves through transit.
If you have any questions regarding your order, please contact us at los.brothersbrand@gmail.com or through our Contact Us page.
Tracking & Delivery Issues
Once an order has been shipped and a tracking number has been provided, all responsibility for delivery is transferred to the shipping carrier.
LosBrothersBrand is not responsible for:
- Lost packages
- Stolen packages
- Delayed deliveries
- Packages marked as “delivered” by the carrier
In the event of a delivery issue, customers must contact the shipping carrier directly using the information provided in the shipping confirmation email.